Last Updated: 6 May 2025
This Privacy Policy describes how www.localbusinessrescue.co.uk (the "Website") collects, uses, and shares personal data of users and visitors (referred to as "you" or "your") in accordance with the UK General Data Protection Regulation (UK GDPR) and other applicable UK data protection laws.
1. Who We Are
www.localbusinessrescue.co.uk is operated by JS Business Solutions Limited with a registered address at 3rd Floor Suite, 207 Regent Street, London, England, W1B 3HH.
You can contact us regarding data protection matters at:
admin@jsbusinesssolutions.co.uk
3rd Floor Suite, 207 Regent Street, London, England, W1B 3HH
2. What Personal Data We Collect
We may collect the following types of personal data:
- Information You Provide Directly:
· Contact Information: Name, email address, phone number, postal address (e.g., when you contact us through a form, subscribe to a newsletter, or create an account).
· Communications: Records of your correspondence with us.
· User-Generated Content:Comments, forum posts, reviews, or other content you submit to the Website.
· Transaction Information: Details of purchases or services you obtain through our Website (if applicable), including billing information.
· Marketing Preferences:Your choices regarding receiving marketing communications from us.
· Survey Responses: Information you provide when participating in surveys.
· Job Applications: Information you provide when applying for a job through our Website (if applicable).
- Information We Collect Automatically:
· Technical Data: IP address, browser type, operating system, device information, referring website, pages visited on our Website, and the dates/times of your visits.
· Usage Data: Information about how you use our Website, including the links you click, the content you view, and the features you use.
· Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your browsing activities. Please see our [Link to your Cookie Policy] for more details.
- Information We Receive from Third Parties:
· Social Media Information: If you connect your social media account to our Website, we may receive certain information from your social media provider (in accordance with their privacy policies).
· Analytics Providers: We may receive anonymized or pseudonymized data about your use of our Website from third-party analytics providers.
3. How We Use Your Personal Data
We may use your personal data for the following purposes:
· To Provide and Maintain Our Website: To ensure the Website functions correctly and securely.
· To Manage Your Account: To create and manage your user account (if applicable).
· To Respond to Your Enquiries: To communicate with you and address your requests or questions.
· To Provide Customer Support: To assist you with any issues or support needs.
· To Process Transactions: To process your orders and payments (if applicable).
· To Send You Marketing Communications: With your consent (where required), to send you newsletters, promotional emails, and other marketing materials about our products, services, and offers. You can unsubscribe from these communications at any time.
· To Personalize Your Experience: To tailor the content and features of our Website to your interests.
· To Improve Our Website: To analyze how our Website is used and to make improvements to its design, functionality, and content.
· For Security Purposes: To protect our Website and users from fraud, security breaches, and other illegal activities.
· To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.
· For Recruitment Purposes: To process your job application (if applicable).
4. Legal Basis for Processing Your Personal Data
We will only process your personal data when we have a lawful basis for doing so under the UK GDPR. These bases may include:
· Your Consent: Where you have given us explicit consent to process your personal data for a specific purpose (e.g., for marketing communications). You have the right to withdraw your consent at any time.
· Performance of a Contract: Where the processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract (e.g., to process your order).
· Legitimate Interests: Where the processing is necessary for our legitimate interests or the legitimate interests of a third party, provided that your interests and fundamental rights do not override those interests (e.g., to improve our Website, for security purposes, and for some direct marketing).
· Compliance with a Legal Obligation: Where the processing is necessary for us to comply with a legal obligation.
· Vital Interests: In rare cases, where the processing is necessary to protect your vital interests or those of another person.
· Public Task: Where the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us.
5. How We Share Your Personal Data
We may share your personal data with the following categories of recipients:
· Service Providers: Third-party companies that provide services on our behalf, such as website hosting, payment processing, email marketing, analytics, and customer support. These providers are contractually obligated to protect your personal data.
· Business Partners: Where necessary to provide a service you have requested.
· Social Media Platforms: If you interact with social media features on our Website.
· Legal Authorities: When required by law or legal process, or to protect our rights, property, or safety, or the rights, property, or safety of others.
· In Connection with a Business Transfer: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred as part of that transaction. We will notify you of any such transfer and any choices you may have regarding your personal data.
6. International Transfers of Your Personal Data
Your personal data may be transferred to and processed in countries outside of the UK. Where we transfer your personal data to countries that have not been deemed to provide an adequate level of data protection by the UK government, we will ensure that appropriate safeguards are in place to protect your personal data in accordance with the UK GDPR. These safeguards may include using Standard Contractual Clauses approved by the UK government.
7. How Long We Keep Your Personal Data
We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.
8. Your Rights Under the UK GDPR
Under the UK GDPR, you have several rights regarding your personal data, including:
· The Right to Access: You have the right to request access to the personal data we hold about you and to receive a copy of it.
· The Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
· The Right to Erasure ("Right to be Forgotten"): You have the right to request that we delete your personal data in certain circumstances.
· The Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.
· The Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
· The Right to Object: You have the right to object to the processing of your personal data in certain circumstances, including for direct marketing purposes.
· Rights in Relation to Automated Decision-Making and Profiling: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you, unless there is a lawful basis for such processing.
· The Right to Withdraw Consent: If we are processing your personal data based on your consent, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us using the contact details provided in Section 1.
9. Cookies and Similar Technologies
Our Website uses cookies and similar tracking technologies. Please refer to our [Link to your Cookie Policy] for detailed information about the cookies we use, their purposes, and how you can manage your cookie preferences.
10. Security of Your Personal Data
We have implemented appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. These measures include firewalls.
11. Links to Other Websites
Our Website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of any website you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and update the "Last Updated" date at the top of the policy. We encourage you to review this Privacy Policy periodically.
13. How to Lodge a Complaint
If you have any concerns about our processing of your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection. You can contact the ICO at:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Website: [https://www.ico.org.uk](https://www.ico.org.uk)
Helpline number: 0303 123 1113
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Important Considerations for You:
· Cookie Policy: Make sure you have a separate and detailed Cookie Policy if you use cookies or similar technologies. Link to it clearly within your Privacy Policy.
· Specific Data Processing: Tailor the sections on "What Personal Data We Collect" and "How We Use Your Personal Data" to accurately reflect the specific data you collect and how you use it.
· Third-Party Services: If you use specific third-party services (e.g., Google Analytics, Mailchimp, payment processors), mention them by name and briefly explain how they process data. You might also need to link to their privacy policies.
· Legal Advice: This is a template. It's highly recommended to seek legal advice from a qualified professional to ensure your Privacy Policy fully complies with all applicable UK laws and regulations.
· Accessibility: Ensure your Privacy Policy is easily accessible on your website, for example, in your website footer.